About Cielvina
Who We Are
Cielvina is a contemporary women’s fashion brand designed for the modern woman. We understand that online shopping can sometimes feel uncertain. To provide you with complete peace of mind, we are deeply committed to offering attentive customer support, transparent store policies, and a secure shopping environment.
Our Vision
“Enriching every day through the power of fashion.”
We believe that fashion should not just be reserved for special occasions. Our vision is to elevate the ordinary, everyday moments of your life. We cherish the small, uplifting joys that come from wearing a piece of clothing you truly love, and we strive to be a brand that seamlessly fits into your daily lifestyle.
Our Mission
Our mission is to carefully curate collections that beautifully balance elegance with everyday comfort. We aim to increase the moments you spend with confidence and a smile by delivering garments that make getting dressed a joyful and authentic experience. Rather than chasing fast, fleeting trends, we are dedicated to providing timeless designs and enduring quality, empowering every customer to find a style that feels uniquely theirs.
The Cielvina Promise
Uncompromising Quality:
We never compromise on materials, stitching, or finishing. We create garments that are designed to be loved and worn for a long time.
Customer First:
Your satisfaction is our priority. If you have any questions, our dedicated team is here to help and will typically respond within one business day.
Worry-Free Shopping:
We offer a 30-day return guarantee. Furthermore, we fully cover all import duties and consumption taxes, ensuring there are never any hidden costs upon delivery.
Transparency & Company Information
Cielvina is a store operated by CONGFULFILL LIMITED which is a company based in Hong Kong, operating Cielvina which is a brand in Japan.
Since our inception, we have been dedicated to providing a safe, high-quality, and sincere shopping experience. We will continue to work hard to be a trusted brand that stays close to your daily life.
Company Name: CONGFULFILL LIMITED
Trade Name: Cielvina
Representative: Cai Jiancong
Company Registration Number: 80006301
Email Address: info@cielvina.com
Registered Company Address:
UNIT A56, 29/F, LEGEND TOWER, 7 SHING YIP STREET, KWUN TONG, HONG KONG
Warehouse & Returns Centre:
Room B104, Kaicheng High-Tech Park, No. 11 Jiali Road, Dalang Street, Longhua District, Shenzhen, Guangdong Province, China 518109
Customer Service Hours: Monday to Friday | 09:00–17:00 (GMT+9)
If you have further inquiries regarding this Privacy Policy or our data handling practices, please contact us at: info@cielvina.com.