Terms of service
Overview
Welcome to Cielvina. This website is operated by CONGFULFILL LIMITED. Throughout the site, the terms “we”, “us”, and “our” refer to Cielvina. By visiting our platform, browsing our catalog, or purchasing something from us, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Section 1 - General Store Conditions
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or jurisdiction of residence (e.g., 18 years of age in Japan), or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while utilizing our Service.
Section 2 - Service and Pricing Modifications
Prices for our products are subject to change without prior notice.
We reserve the right at any time to modify, suspend, or discontinue the Service (or any part or content thereof) without notice. We shall not be held liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 3 - Products and Inventory
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange strictly in accordance with our Refund & Return Policy.
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be completely precise. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 4 - Accuracy of Billing and Account Data
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Section 5 - Prohibited Conduct
In addition to other prohibitions set forth in the Terms of Service, you are strictly prohibited from using the site or its content:
For any unlawful purpose or to solicit others to perform unlawful acts.
To violate any international, national, or local regulations, rules, or laws.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To submit false or misleading information, or to upload viruses or malicious code that could affect the functionality of the Service.
Section 6 - Third-Party Links
Certain content, products, and services available via our platform may include materials from third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume any liability for third-party materials or websites.
Section 7 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 8 - Limitation of Liability and Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Cielvina, CONGFULFILL LIMITED, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation, lost profits or lost data, arising from your use of any of the service or any products procured using the service.
Section 9 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.
Section 10 - Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Section 11 - Corporate Information & Contact
If you have any questions regarding these Terms of Service, please reach out to us using the information below:
Company Name: CONGFULFILL LIMITED
Trade Name: Cielvina
Representative: Cai Jiancong
Company Registration Number: 80006301
Email Address: info@cielvina.com
Registered Company Address:
UNIT A56 29/F LEGEND TOWER 7 SHING YIP STREET KWUN TONG HK
Warehouse And Returns Centre:
Room B104, Kaicheng High-Tech Park, No. 11 Jiali Road, Dalang Street, Longhua District, Shenzhen, Guangdong Province, China 518109
Customer Service Hours: Monday to Friday | 09:00–17:00 GMT
If you have further inquiries regarding this Privacy Policy or our data handling practices, please contact us at: info@cielvina.com.